Carlos Haro

AI Engineer and Technical Product Manager. Eight years bridging technical execution and business strategy across AWS, Azure & GCP.

EngineerArchitectBuilder

Mexico City · MX

Background

8+ years across the full data lifecycle

One profile that has held every technical role in the data stack — and now builds AI products that ship.

2y Data EngineeringPipelines, ETLs, warehouses

2y Data ScienceModeling, ML, analytics

1y ML EngineeringMLOps, deployment, monitoring

1y Software EngineeringFullstack, APIs, dev practices

Now AI Engineering + PMAgents, RAG, product strategy

Santander AI

2025 — Present · Mexico City

Current

AI Engineer & Technical Product Manager

From RAG product management to hands-on AI engineering — building and shipping AI systems for one of Mexico's largest banks, end to end.

Technical PM · Mar–Jul 2025

RAG Chatbot

Cloud RAG for the branch network & contact center. Evals scaled from <100 to >1,000, eval time cut 10×. V1.0 in production at 20% adoption — V2 shipping next.

AI Engineer · Now

AI Teaching

Taught 300+ employees across 6 bank areas on agent harnesses. Built internal AI tooling now used by 50+ engineers.

AI Engineer · Now

Knowledge Base MVP

Agent over a knowledge base with two tools — structured SQL + unstructured OCR RAG. Being deployed to production AWS as KB v0.1.

AI Agent · In Production

FRED

Structured fraud-analysis agent
Santander Mexico

10k credit petitions analyzed in 1 hour

Throughput — From an analyst’s ~1k credit petitions / week to 10k analyzed in a single hour.

In production — Live inside Santander Mexico, replacing a manual analysis bottleneck.

Structured agent — Deterministic fraud-analysis pipeline over financial signals.

Full ownership — Architecture through deployment — including the FRED name & identity.

AI Agent · Internal Platform

ProntoGPT

Prototype → org-wide impact

A prototype Santander agent harness built to break a budget constraint — only 10% of the Mexico org had a ChatGPT license.

10% access → All MX employees

The project influenced the global organization to make AI available to every Santander Mexico employee — today delivered through Copilot Chat.

Accenture Data & AI

2022 — 2025

2024–25 Manager · PM · Architect · Lead Eng

Cloud MLOps Framework

CI/CD (MLOps) for an international bank across Snowflake ML, VertexAI, Sagemaker, AzureML & Databricks. Legacy proprietary autoML migrated to open-source equivalents.

✓ V1.0 delivered to production

2023 Consultant · Lead Eng

Analytics Platform Assessment

Full data value-chain assessment for an international insurer — OnPrem DBs, DWH, cloud migration & BI. Diagnosed bottlenecks from poor modelling & missing analytics engineering.

✓ Prioritized roadmap delivered

2022 Consultant · Lead Eng · Architect

Omnichannel Unified Data Model

Unified brick-&-mortar + e-commerce KPIs for an international retailer. ETLs built from scratch in PySpark; semantic layer & pipelines still in use today.

✓ Still running in production

Prior — Software Engineer · Development Bank (2020–21) · Data Scientist · Central Tax Administration (2018–20) · Data Engineer · Boutique consulting (2017)

Technical Stack